What our Customers say...

Testimonials

Cleanup process was easy with Charlie Freeman….awesome job!!!! Now will await recon department to look at build back. Thanks guys!!!

Raymond and Charlie and their teams (Frank and another gentlemen) were quick, efficient, and did a fantastic job.

Our school has been a very satisfied return customer. Each and every time they have provided strong, thorough and confident service. This time we were well served by the helpful hands of Charlie, DJ and Eli.

My elderly mother fell and cut her head. SERVPRO was able to help us remove the terribly stained carpet and replace!

DJ and Eli were outstanding. Very polite, efficient, informative, and arrived in a timely manner. We have used SERVPRO several times Over 30 years and each time has been exceptional. 

Chris, Conner, Chad, Charlie, Taylor, Ramon, and the rest of the crew! You have been awesome! Thanks for everything you have done for 715 Woodland!!!! Kim, Community Manager

DJ and Tony were professional and did a great job. My stinky old house smells much better! Thank you!

DJ and Omar came out and assessed the damage and explained everything that would happen and next steps. They were very professional and helped me feel better about a terrible situation. The weekend crew was great as well. 

They walked me through the whole process and explained exactly what needed to be done. Always courteous and kept all work areas clean and functional.

When I was beside myself after a kitchen fire, they came in and said “We’re going to take care of it.” My only regret is that I didn’t call them sooner!

We had such a good experience with SERVPRO. Our technicians, Charles and Tony, were super helpful, courteous and professional. They provided answers to all of our questions and guided us through the process wonderfully. They were able to save us from replacing our floors and prevented any further damage from occurring. We would definitely recommend!!

SERVPRO just finished a bio cleanup for me. Charles and Tony were part of a team of workers that were kind yet effective on the cleanup job at my rental property. It was a big job and I wasn't sure if it could be done. They kept me informed on the process and daily completion. Luis and Taylor were a blessing too at the beginning of the job they set the tone and I am grateful ??

Taylor and Luis came to fix a mold issue under our house after a plumbing leak. I called SERVPRO at 8:00 a.m. and they were here by 9:45 a.m. They were prompt, professional, friendly and most importantly, did an amazing job! When the plumbers returned the next day to continue with the plumbing repairs, they were very complimentary and highly impressed with the job Taylor and Luis had done and said the wood under the house looked brand new again. I highly recommend SERVPRO. 

Garrett and Wyatt did an awesome job on my 110 year old house basement. A hot water line had cracked flooding the basement and created a tropical jungle of mold and mildew. It is truly "Like it never even happened." Thank you guys, great job!

If you are in search of restoration needs, this is the team to see. They are customer focused, and always available to answer questions. They value your time, money, and service. There's no better team out there. 10/10 always will recommend.

They would call and keep me posted with everything that was going on with the problem. Easy to talk to and honest people.

After a major water crisis, SERVPRO responded to my home within 2 hours to begin assessing the situation, installing fans and dehumidifiers, and carefully explaining next steps. The following day they notified us of their arrival time and continued drying out my house which included, pulling back carpet, removing baseboards, and in some areas pulling down ceiling drywall to remove insulation that was wet. These guys were professional, communicated well, set clear expectations, and provided written and photographic documentation to support my insurance claim.

We had no idea what to do, and were paralyzed by fear. SERVPRO quickly demonstrated their knowledge and expertise, calmed our anxiety, and did the work. I will always be grateful to Charles and Anthony for their help in saving my home from more serious damage. 

Beginning with Mary Jo on the day after a fire in my house, to Kenny, Taylor, Madison, Briana, Peter, and plenty of cheerful, compassionate, responsible and industrious people at SERVPRO, I offer my most heartfelt thanks for shepherding us through the massive cleanup! They always arrived when they said they would and took care of the house as though it were their own. God bless ALL y'all!!!!!

When my business suffered a sprinkler head malfunction, SERVPRO responded quickly and was attentive to my needs. Thank you for helping me when I needed it the most.